The new leadership role in controlling:

Trust instead of control

The role of controllers is changing

The role of controllers is changing. With the increasing use of artificial intelligence (AI) and automation, technology is taking over more and more routine tasks. But what does this mean for the future of controlling and the demands on CFOs in the area of leadership? Find out in this article

From number crunchers to strategic pillars

Traditionally, controllers were responsible for monitoring and analyzing key financial figures. However, digitalization has eliminated a large part of these daily tasks. This is fundamentally changing the job description: instead of concentrating on control mechanisms, the focus is now on strategic analyses and supporting management.

A recent study on the topic of "soft leadership" from 2024 shows that modern companies are benefiting from a new type of leadership. CFOs and controllers who lead their teams not only with numbers, but also with vision and clear communication, make a significant contribution to improving the quality of work and innovative strength.

The transformation of the CFO: from top-down manager to leader of collaboration

The change in controlling is also accompanied by a reorientation of the CFO role. Traditional hierarchical structures are giving way to a cooperative management style. Trust replaces control. Internal responsibility takes center stage. Companies that work in this way not only benefit from better internal communication, but also from greater innovative strength and increased employee satisfaction.

Successful leadership strategies in modern controlling

In order to successfully shape change as a CFO or senior controller, the following aspects are crucial:

  • Transparent communication: Clear and open communication ensures that all team members understand their contribution to the corporate strategy and can actively help shape it.
  • Empowerment and personal responsibility: Through targeted programs and training, employees are empowered to make independent decisions and take responsibility for their work.
  • Open feedback culture: Regular workshops and feedback sessions promote a constructive exchange and support the continuous development of the team and the corporate strategy.