Software Support Engineer (m/f/x)

We are looking for a motivated SoftwareSupport Engineer (m/f/x) who enjoys putting a smile on the faces of our customers.

CoPlanner Software & Consulting GmbH, with locations in Graz (Head Office), Vienna and Hanover, is an Austrian consulting and software company with a focus on Business Intelligence in the entire commercial enterprise environment. For the reinforcement of our team in Graz we are looking immediately for a



In this exciting and challenging position, you will be responsible for handling support cases in both 1st and 2nd level support as part of an experienced team. In our support team you will accept external and internal tickets and process the individual support requests independently and in cooperation with our development and consulting department.



  • Completed technical training and/or experience in technical support an advantage
  • High willingness to learn, own initiative
  • Ideally knowledge of relational/analytical databases, especially Microsoft SQL Suite (MS
  • Analysis Services, MS Integration Services, MS Reporting Services)
  • Pleasure in dealing with customers and result-oriented way of working
  • Analytical and networked thinking skills
  • Social competence and excellent communication skills, both written and verbal, in order to convey even complex issues in a comprehensible manner
  • Independence and ability to work under pressure



  • A challenging, interesting and varied job
  • Good development and training opportunities in a young, motivated and growing team
  • Extensive social benefits
  • Flexitime
  • A versatile working environment
  • Pleasant working atmosphere


The annual salary for the advertised position is EUR 35,000.00 gross on a full-time basis. Depending on qualifications and professional experience, overpayment is possible. Please send your informative application documents incl. photo by e-mail to: